Frequently Asked Questions
Listed below are some frequently asked questions that may provide insight into the road to enduring recovery. If what is provided here doesn’t address a particular question, please call or send an email by using any of the methods listed on each page.
Yes, we are in network with BlueCross BlueShield, United Healthcare, Beacon, MVP Health Care, Optum, CDPHP, Cigna, Harvard Pilgrim, Martin’s Point Health Care, and Green Mountain Care.
Yes, Valley Vista is licensed through the Department of Aging and Independent Living, and certified through the Vermont Department of Health – department of Substance Use.
Valley Vista can work with clients to secure transportation.
The average length of stay ranges from 14 – 35 days, based on several different factors including clinical assessment, insurance, and client’s needs.
At this time, families are invited to participate via Zoom or Telephone if deemed appropriate for the client’s recovery.
Valley Vista has gender-specific programs. Bradford is our men’s program and Vergennes is our women’s program. We believe that this enables us to best serve our clients in an environment that promotes recovery. Both Bradford and Vergennes have their own medical detox and residential programs.
The Valley Vista culinary staff provides for specialized dietary needs for clients with diabetes, low-sodium needs and other dietary necessities as medically prescribed or specified.
Yes, we believe it is important to have a roommate to help build connections and community.
Yes, Valley Vista permits smoking at designated times throughout the day. Disposable vapes are also permitted.
Yes, please inform our admissions staff of any prescriptions and bring them with you.
No, the goal of treatment is to focus on healing without distractions and stressors of everyday life. You will be able to use our phones to speak to family members or loved ones.
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As you walk the path of recovery, envision a future filled with endless possibilities. At Valley Vista, we believe in equipping you with the skills, confidence, and resilience needed to face life’s challenges head-on.